R75 Privacy Policy – How Your Personal Information is Kept Secure

R75 is an international online betting and gaming platform serving millions of users across Bangladesh. We understand that when you register or play, you are entrusting us with your personal information — and honouring that trust is our greatest responsibility.

This Privacy Policy clearly outlines what data we collect, how it is used and protected, and what rights you have. r75Your data is never sold at r75, nor shared with unnecessary third parties without your consent.

This policy applies to the r75 website, mobile app, live chat support, and all related services. If you have any questions, feel free to reach us anytime at support@r75.bet.

R75 collects data from various sources — some you provide directly, and some is gathered automatically. Below is a breakdown by category:

R75 uses your data for specific, transparent purposes. Full details are provided below:

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals accurately.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To address your questions and resolve any issues.
• Service Improvement: Analytics to improve your overall user experience.
• Contact: To send important updates and promotional offers (with your consent).
• Legal Obligations: To meet the requirements of government or regulatory authorities.
• Responsible Gaming: To detect signs of addiction and provide appropriate support.

Here's how the flow of data usage works:

R75 does not retain your data indefinitely. A defined retention period is set for each type of information:

• Account Information: For the duration of active account and up to 5 years after closure.
• Financial Transactions: A minimum of 7 years as required by legal obligations.
• Support Communications: Up to 2 years after resolution.
• Usage Logs: Up to 13 months maximum.
• Cookie Data: Depending on cookie type, from session-based up to a maximum of 2 years.

Once the designated retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified. You may also request deletion of your data — see the Rights section for details.

R75 does not sell your personal data or share it unnecessarily with third parties. However, limited data may be shared with the following parties in specific circumstances:

• Payment Processors: bKash, Nagad — only the information necessary to complete transactions.
• Regulatory Authority: To meet the legal requirements of licensing authorities.
• Analytics Services: Anonymous data used to improve site performance.
• Identity Verification Provider: Information required for the KYC process.
• Legal Authorities: By court order or government directive.

The r75 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can disable optional cookies from your browser settings. However, turning off essential cookies may cause certain r75 features to stop working properly.

R75 follows internationally recognised technologies and processes to protect your data. Security isn't just a feature for us — it's our foundation.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Secure Data Centers: Stored in an ISO 27001-certified environment.
• Two-Factor Authentication (2FA): An added layer of protection for account access.
• Real-Time Monitoring: 24/7 monitoring for unusual activity.
• Regular Security Audits: Penetration testing conducted by third parties.
• Staff Training: All staff are trained on data privacy and confidentiality.
• Encrypted Storage: All stored data is kept in encrypted format.

R75 follows international data protection standards to safeguard your information. You have the following rights, and we fully respect each of them:

To exercise any of these rights, email us at support@r75.bet. Once your identity is verified, we will respond within 30 business days.

R75 strictly prohibits anyone under the age of 18 from accessing the platform. We do not knowingly collect any data from minors.

• Age is verified at the point of registration.
• ID verification is requested when there is any doubt.
• Accounts are immediately suspended if a minor is detected.
• All data collected in such instances is permanently deleted.

If a parent or guardian believes their child is using r75, please contact support@r75.bet immediately. We will take swift action.

R75 periodically reviews and updates this Privacy Policy as needed. Depending on the nature of the changes, we will notify you through various channels:

• Important Changes: You will be notified via SMS to your registered mobile number or by email.
• Regular Updates: The update date on this page will be changed accordingly.
• App Notifications: Push notifications via the mobile app.

Continued use of r75 after any changes are made will be considered acceptance of the updated policy. We therefore encourage you to visit this page from time to time.

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact us through any of the following: